Moore2Nick
New member
Hello. I can't get my DS2 to work on my Windows 11 Asus Duo laptop. It works fine on my Redmi note android phone. I've tried all the combinations of cables (the one supplied and another), different USB A and C ports and different audio playback programs. I've removed the device, reinstalled drivers, turned off exclusive settings, added the Bravo-HD USB device driver and anything else i can find. I'm not highly technical, but found these notices:
I see this error in the device's Events tab in properties: Device USB\VID_262A&PID_0001&MI_01\6&11c9f1b4&0&0001 requires further installation. I can't do any further installation as far as i can see - don't know what and how.
I can also see this under 'device settings not migrated' event:
Device settings for USB\VID_262A&PID_0001&MI_01\6&11c9f1b4&0&0001 were not migrated from previous OS installation due to partial or ambiguous device match.
Last Device Instance Id: BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&22c3c290&0&AC800A01409F_C00000000
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FFFFFFFFF122
Present: false
Status: 0xC0000719
I can also see this under 'Device configured (usbaudio2.inf)' event:
Device USB\VID_262A&PID_0001&MI_01\6&11c9f1b4&0&0001 was configured.
Driver Name: usbaudio2.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Driver Date: 05/06/2022
Driver Version: 10.0.22621.1
Driver Provider: Microsoft
Driver Section: usbaudio2_Device.NT
Driver Rank: 0xFF2003
Matching Device Id: USB\Class_01&SubClass_00&Prot_20
Outranked Drivers: wdma_usb.inf:USB\Class_01:00FFFFFF:USB\Class_01&SubClass_00&Prot_20
Device Updated: false
Parent Device: USB\VID_262A&PID_0001\5000000001
under 'Device not started' event i can see:
Device USB\VID_262A&PID_0001&MI_01\6&11c9f1b4&0&0001 had a problem starting.
Driver Name: usbaudio2.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Service: usbaudio2
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
I'd dearly love this to work properly as my headphones depend on it!
I see this error in the device's Events tab in properties: Device USB\VID_262A&PID_0001&MI_01\6&11c9f1b4&0&0001 requires further installation. I can't do any further installation as far as i can see - don't know what and how.
I can also see this under 'device settings not migrated' event:
Device settings for USB\VID_262A&PID_0001&MI_01\6&11c9f1b4&0&0001 were not migrated from previous OS installation due to partial or ambiguous device match.
Last Device Instance Id: BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&22c3c290&0&AC800A01409F_C00000000
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FFFFFFFFF122
Present: false
Status: 0xC0000719
I can also see this under 'Device configured (usbaudio2.inf)' event:
Device USB\VID_262A&PID_0001&MI_01\6&11c9f1b4&0&0001 was configured.
Driver Name: usbaudio2.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Driver Date: 05/06/2022
Driver Version: 10.0.22621.1
Driver Provider: Microsoft
Driver Section: usbaudio2_Device.NT
Driver Rank: 0xFF2003
Matching Device Id: USB\Class_01&SubClass_00&Prot_20
Outranked Drivers: wdma_usb.inf:USB\Class_01:00FFFFFF:USB\Class_01&SubClass_00&Prot_20
Device Updated: false
Parent Device: USB\VID_262A&PID_0001\5000000001
under 'Device not started' event i can see:
Device USB\VID_262A&PID_0001&MI_01\6&11c9f1b4&0&0001 had a problem starting.
Driver Name: usbaudio2.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Service: usbaudio2
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
I'd dearly love this to work properly as my headphones depend on it!